Counsellor Required (Maternity Cover): Birmingham, West Midlands


Closing Date: 09 February 2021

Birmingham University 

Location:  Birmingham, City Centre Campus
Salary:  £35,014 to £38,059 per annum
Closing Date:  Tuesday 09 February 2021
Reference:  012021-19

The Mental Health and Wellbeing Team at Birmingham City University provides mental health advice, wellbeing advice and counselling/CBT to current students at the university.  We are seeking an experienced Counsellor to join our friendly and dedicated team.  At the university we use a One-at-a-Time (OAAT) model of counselling meaning that students can choose when they book their next appointment with their counsellor.  You will also have some capacity to undertake a small amount of longer term counselling work.

Due to Covid-19, the service is currently working remotely, you will be provided with IT equipment but you must have access to reliable internet.  You will be required to offer both telephone appointments and video call appointments.

As part of a large team of colleagues, you will report to the Head of Mental Health and Wellbeing Operations.  You will be responsible for arranging your diary to offer a mixture of assessment and ongoing appointments which students can access.  You will also be required to attend weekly team meetings and engage in clinical supervision.  Our team is responsible for safeguarding of students and you will be required to be part of a rota system to answer queries and respond to concerns raised by other students and staff members.

The primary responsibilities of this role are: 

  • Assess the needs of individual students and, if appropriate, refer and liaise with internal services and external agencies.
  • Offer OAAT and ongoing counselling sessions to clients.
  • Manage the resulting case-load with the on-going support of an external Supervisor and, when appropriate, the Head of Mental Health and Wellbeing Operations.
  • Be available for liaison and consultation with colleagues, both within the Student Governance and Wellbeing Department and the University as a whole. Develop good working relationships with colleagues within the University and other professionals in the wider community.
  • Undertake appropriate professional development activities, related specifically to competence as a Counsellor and to maintaining professional accreditation.
  • Assist in the gathering, updating and disseminating of information to students, staff and other University users about access to support services and the University’s facilities.
  • Participate in the development of initiatives and the delivery of therapy in relation to the student audience, i.e. group work, evaluative questionnaire, online counselling.
  • Keep accurate and confidential records and session case notes as required by data protection and in line with BACP ethical framework and maintain accurate statistical records of work with clients and use these to update the database.
  • Attend individual supervision with an external supervisor and if appropriate group supervision. Participate in relevant internal and external meetings as required and be a member of appropriate professional organisations, e.g. BACP.

The key requirements of the role are: 

  • A counselling qualification which meets the theory and skills training criteria for BACP accreditation (or for accreditation by UKCP or BPS) is essential;
  • Accreditation by BACP, UKCP or BPS is desirable;
  • Educated to degree level or equivalent;
  • Significant experience of working as a paid counsellor in a formal counselling setting is essential/desirable.
  • Experience of working as a Counsellor with students in HE settings is desirable;
  • Experience of managing a significant caseload and accurate record keeping.
  • Working with clients from a varied ethnic and cultural background is desirable;
  • Experience of working with a time-limited approach is desirable;
  • Experience of providing customer-facing services is desirable;
  • A qualification in Brief Therapy is desirable;
  • Understanding of the HE context e.g. course structures, administrative procedures, support resources etc. is desirable
  • The management of risk within an institution is desirable;
  • Must have flexible attitude to working practices, and be willing to work from any University site with little notice;


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