Virtual Services Practitioners Required: Birmingham, West Midlands


Closing Date: 16th May 2021

ACACIA Family Support

Salary: £24,000 per annum (pro rata).

2 Part time posts – 32 hours per week

Are you passionate about helping families across Birmingham who are experiencing perinatal depression and anxiety?

Would you like to be part of a brand-new team offering telephone and web-based support to these families?

Acacia Family Support is a Birmingham based award winning Christian charity that offers a range of support services to mothers and families that are affected by perinatal mental health issues, in particular pre and postnatal depression and anxiety.   We now have an exciting opportunity for 2 self-motivated and enthusiastic individuals to join our brand-new Virtual Services Team.  The focus of the new team is to provide mainly telephone, with some web-based support for mums and dads experiencing PND/anxiety in Birmingham.

We are looking for exceptional candidates with great telephone and people skills to support our wider service delivering a first-class award-winning perinatal depression and anxiety support service to our beneficiaries in the region.  Ideally you will have lived experience and/or experience of supporting those who are facing perinatal mental health problems or other mental health problems.  Knowledge and experience of work within a perinatal mental health/general mental health service would be highly desirable, as would previous experience of providing telephone and/or online support.   The successful applicants will be innovative, compassionate and comfortable talking to others.  As the role is telephone/web based most of your work will be from home.

If this sounds like you, we would love to hear from you. This is a part-time position – 32 hours per week (working days/hours negotiable) and is funded for two years initially.  Salary is £24,000 per annum (pro rata).   The closing date for applications is:  Midnight on Sunday 16th May 2021. Interviews will take place on Monday 24th May.


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