Counselling and Therapy is Rapidly Evolving!

Counselling has always been the meeting of the counsellor and client face-to-face.

It means having to find time for appointment in an often hectic life.

It means having to arrange time off work, or arrange childcare and accommodating for travel-time, to and from appointments.

However, counselling has undergone a massive change with more people accessing online counseling and that includes email and text counseling.


Email counselling is particularly useful for:

  • People who want to talk but who do not want face-to-face sessions, but do want support.
  • Expats seeking counselling
  • Those who feel they would benefit from counselling but are resistant to walking into a therapists office.
  • Those who cannot afford the time required traveling to and from a counsellors base.
  • Those living in rural and remote areas
  • People suffering from agoraphobia or illness that prevents them leaving the home.


Synchronous Email counseling

This can be a live chat where the counsellor and client are connected at the same time and engaged in a two-way conversation similar to a traditional counselling meeting.


Asynchronous Email counselling

With asynchronous emailing, there is no session as it were.

You choose when to want to make contact and then you wait for the reply so it allows you more control over when you want to make contact.

You can send your email any time, day or night.

You not constricted by the restraints of a face-to-face appointment.


Benefits of Email Counselling

The therapeutic response is another benefit for email sessions as it’s a diary, it’s written down and you can refer to it whenever you want.

You also have time to reflect on your thoughts and feelings, and on your responses to any questions asked.

Emailing is not for everyone but it makes counselling accessible to more people, which can only be a good thing.


Click here for discussions by counsellors & therapists around Email Therapy
Research into Email Counselling

Research is still in its infancy but so far it shows to be surprisingly successful. An example of a client’s personal experience of email counselling is conveyed through a short video from the BBC Health News below: